Personal Support Worker Communication and Records
Management
Diversity and Differences – Understanding our Journey
/100
Understanding our personal experiences and perspectives can help us better
understand the vast variety of patients we will encounter in healthcare.
Please complete the following questions and submit this assignment in to your
instructor as per your instructors’ directions.
1. Personal experiences and your journey (25 points)
a. What experiences have you had with pain? Accident? Illness?
Childbirth? Surgery?
b. How long did your pain last? What type of pain was it? Chronic? Acute?
c. How would you rate the pain on a scale of 1 to 10?
d. How did your family, friends, and others respond to your pain? How did
you feel about their responses?
e. How did you deal with the pain? What measures did you use to relieve
the pain?
f. How will this discussion about personal experience with pain affect
your approach to a person who has pain?
2. Use the following situation to explore your responsibilities when
caring for a person who is being transferred within a facility. (50
points)
Situation: Ms. Beauchemin, 55, had surgery for a knee replacement last week. She
is recovering well but is having trouble going up and down stairs independently. She
needs further exercise before going home because her house has two floors and
she lives alone. She is being transferred to a rehabilitation unit, and you are
assigned to assist her. Answer the following questions about your responsibility in
transferring a person within a health care facility.
a. What would you say to Ms. Beauchemin when you went to her room?
What would you do if she seemed unaware that a transfer was
planned? Who would be responsible for telling her about the move?
b. What would you do to help Ms. Beauchemin prepare for the move?
What would you need to do to make sure that all her belongings were
moved? What equipment would you need to transport her and her
belongings to the new unit?
c. When you and Ms. Beauchemin arrive at the rehabilitation unit, what
should you do first? What information would you need to give to the
receiving nurse?
d. What other responsibilities would you need to carry out after your
return?
Situation: Two weeks have passed since Ms. Beauchemin was transferred to the
rehabilitation unit. When you arrive at work, you are sent to the rehabilitation unit
for the day. You find that you are assigned to assist Ms. Beauchemin, and she is
being discharged today. Answer these questions about your responsibilities in
discharging a person from a health care facility.
a. What information should you check before going to Ms. Beauchemin’s
room? Where would you find this information?
b. How would you make sure that you had gathered all of Ms.
Beauchemin’s clothing and belongings? What should you have Ms.
Beauchemin do in order to document that all of her belongings have
been returned to her?
c. When you leave the unit with Ms. Beauchemin, where would you take
her for discharge?
d. What would you report to the nurse when you return to the unit? What
other responsibilities would you have to carry out after her discharge?
3. Temperature (25 points)
Check the temperature in your home. Different people are comfortable at
different temperatures. Answer these questions about yourself to help you
understand the importance of individual preferences for people in a health
care setting.
a. Do you prefer hot or cold rooms? Why?
b. How does the temperature that you prefer compare with that of your
spouse, children, parents, or friends?
c. Would the temperature you prefer be appropriate for an infant? An
older adult? Why or why not?
d. How does noise in your home affect you? Answer these questions to
help you understand the importance of noise levels in the health care
facility.
e. How do you study best? With the radio or TV on? With silence?
f. When you go to bed, do you prefer silence to help you to sleep? Do you
like the sound of soft music or the TV as you go to sleep?
g. Does everyone in your household agree on what volume to keep the
radio or TV? How do you resolve conflict over this if it is a problem?
h. If the noise level in your surroundings is unacceptable to you, how do
you react? How does it affect your ability to think? Rest? Study? How
does it affect your relationship with others?facility.
e. How do you study best? With the radio or TV on? With silence?
f. When you go to bed, do you prefer silence to help you to sleep? Do you
like the sound of soft music or the TV as you go to sleep?
g. Does everyone in your household agree on what volume to keep the
radio or TV? How do you resolve conflict over this if it is a problem?
h. If the noise level in your surroundings is unacceptable to you, how do
you react? How does it affect your ability to think? Rest? Study? How

Question

eumaguewinjel19 eumaguewinjel19

19-04-2024
Health

Answered

Personal Support Worker Communication and Records
Management
Diversity and Differences – Understanding our Journey
/100
Understanding our personal experiences and perspectives can help us better
understand the vast variety of patients we will encounter in healthcare.
Please complete the following questions and submit this assignment in to your
instructor as per your instructors’ directions.
1. Personal experiences and your journey (25 points)
a. What experiences have you had with pain? Accident? Illness?
Childbirth? Surgery?
b. How long did your pain last? What type of pain was it? Chronic? Acute?
c. How would you rate the pain on a scale of 1 to 10?
d. How did your family, friends, and others respond to your pain? How did
you feel about their responses?
e. How did you deal with the pain? What measures did you use to relieve
the pain?
f. How will this discussion about personal experience with pain affect
your approach to a person who has pain?
2. Use the following situation to explore your responsibilities when
caring for a person who is being transferred within a facility. (50
points)
Situation: Ms. Beauchemin, 55, had surgery for a knee replacement last week. She
is recovering well but is having trouble going up and down stairs independently. She
needs further exercise before going home because her house has two floors and
she lives alone. She is being transferred to a rehabilitation unit, and you are
assigned to assist her. Answer the following questions about your responsibility in
transferring a person within a health care facility.
a. What would you say to Ms. Beauchemin when you went to her room?
What would you do if she seemed unaware that a transfer was
planned? Who would be responsible for telling her about the move?
b. What would you do to help Ms. Beauchemin prepare for the move?
What would you need to do to make sure that all her belongings were
moved? What equipment would you need to transport her and her
belongings to the new unit?
c. When you and Ms. Beauchemin arrive at the rehabilitation unit, what
should you do first? What information would you need to give to the
receiving nurse?
d. What other responsibilities would you need to carry out after your
return?
Situation: Two weeks have passed since Ms. Beauchemin was transferred to the
rehabilitation unit. When you arrive at work, you are sent to the rehabilitation unit
for the day. You find that you are assigned to assist Ms. Beauchemin, and she is
being discharged today. Answer these questions about your responsibilities in
discharging a person from a health care facility.
a. What information should you check before going to Ms. Beauchemin’s
room? Where would you find this information?
b. How would you make sure that you had gathered all of Ms.
Beauchemin’s clothing and belongings? What should you have Ms.
Beauchemin do in order to document that all of her belongings have
been returned to her?
c. When you leave the unit with Ms. Beauchemin, where would you take
her for discharge?
d. What would you report to the nurse when you return to the unit? What
other responsibilities would you have to carry out after her discharge?
3. Temperature (25 points)
Check the temperature in your home. Different people are comfortable at
different temperatures. Answer these questions about yourself to help you
understand the importance of individual preferences for people in a health
care setting.
a. Do you prefer hot or cold rooms? Why?
b. How does the temperature that you prefer compare with that of your
spouse, children, parents, or friends?
c. Would the temperature you prefer be appropriate for an infant? An
older adult? Why or why not?
d. How does noise in your home affect you? Answer these questions to
help you understand the importance of noise levels in the health care
facility.
e. How do you study best? With the radio or TV on? With silence?
f. When you go to bed, do you prefer silence to help you to sleep? Do you
like the sound of soft music or the TV as you go to sleep?
g. Does everyone in your household agree on what volume to keep the
radio or TV? How do you resolve conflict over this if it is a problem?
h. If the noise level in your surroundings is unacceptable to you, how do
you react? How does it affect your ability to think? Rest? Study? How
does it affect your relationship with others?facility.
e. How do you study best? With the radio or TV on? With silence?
f. When you go to bed, do you prefer silence to help you to sleep? Do you
like the sound of soft music or the TV as you go to sleep?
g. Does everyone in your household agree on what volume to keep the
radio or TV? How do you resolve conflict over this if it is a problem?
h. If the noise level in your surroundings is unacceptable to you, how do
you react? How does it affect your ability to think? Rest? Study? How

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