In Discussion Forum 9, post your response to the following discussion topic. Reply to at least two classmates' responses by the date indicated in the Course Calendar.In some sense this discussion brings us full circle with the issues raised in the module 1 discussion. You should refer back to that reading and discussion to provide background, and then please read Discussion Assignment 21-1, "Has the Crisis Response Worked?" in Chapter 21 on p. 395 and respond to the following.It should be clear from the J. D. Power quality study that many U.S. automotive companies have successfully closed the quality gap with the best Japanese automakers, in part, by using JIT and automation. How do you think the use of JIT and/or automation in the successful companies has addressed the 12 critical elements identified in Chapter 1, Key Elements of Total Quality? Be specific when referring to the appropriate critical elements and give examples where appropriate.



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