from the voters. Voters ask for help with all sorts of things, from understanding laws to finding a late Social Security check.
Staff members spend hours each day on casework. If they cannot find answers or get results, the senator or representative
Lawmakers want to help people. They know that casework does other good things, such as:
âš« helping them build public support for reelection
âš«allowing them to see how well the executive branch handles programs like Social Security
âš«providing help to citizens dealing with the government
True or False: Members of Congress are never asked to deal with specific cases of individual citizens.
True
False
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