In addition to parts-per-million defective, the John Deere Achieving Excellence program also includes a Quality Impact rating. What does this rating measure?
1) The impact a quality problem will have on the supplier's overall rating
2) The impact the supplier's quality assurance program has on its performance
3) The impact the supplier's product has on John Deere's customers perception of John Deere products
4) The impact that a supplier quality problem has on John Deere operation