Select any 2 jobs from the followings and perform the following tasks in a group of 3 - 4 students:
1. Develop Performance goals for each position
2. Identify and define key performance indicators
3. Propose a mechanism or framework to monitor employee performance
4. Suggest a mechanism for performance feedback
5. Prepare an employee developmental plan
JOB 1: Bank ManagerResponsibilities Provide leadership and direction to branch staff, including hiring, training, and performancemanagement. Foster a positive work environment that promotes teamwork, accountability, and professionaldevelopment. Set performance targets for staff and monitor progress towards achieving branch goals. Customer Relationship Management: Build and maintain strong relationships with customers, addressing their financial needs andconcerns effectively. Ensure high levels of customer satisfaction through prompt and courteous service, resolvingcustomer complaints and inquiries in a timely manner. Identify opportunities to cross - sell banking products and services to existing and prospectivecustomers. Oversee daily branch operations, including cash management, transaction processing, andcompliance with operational policies and procedures. Monitor branch performance metrics, analyze trends, and implement strategies to optimizeoperational efficiency and profitability. Ensure compliance with regulatory requirements, internal policies, and industry best practices. Develop and execute strategies to attract new customers and expand the bank's customer base. Identify market trends and opportunities for growth, including potential areas for new businessdevelopment and partnerships. Collaborate with marketing and sales teams to promote bank products and services and achievesales targets. Assess and mitigate risks associated with lending activities, credit decisions, and operationalprocesses. Ensure adherence to risk management policies and procedures, implementing controls tosafeguard bank assets and minimize losses. Stay abreast of regulatory changes and industry developments impacting the banking sector,ensuring compliance and risk mitigation.Qualifications: Bachelor's degree in Finance, Business Administration, or related field; Master's degreepreferred. Proven experience in banking, with at least [X] years in a managerial or leadership role. Strong understanding of banking products, services, and industry regulations. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to drive business growth, achieve targets, and manage a diverse team. Proficiency in financial analysis, risk management, and operational oversight. Relevant certifications (e . g . , Certified Bank Manager, Chartered Financial Analyst) preferred.