Barbara is an experienced commercial property underwriter. She received a submission from a producer who currently insures the casualty lines for the account. In her initial communication with the producer, Barbara acknowledges that she knows that writing the property coverage will help the producer retain the casualty lines. She also states that the high property limits will require some extra time to secure reinsurance. All of the following are basics of effective communication used by Barbara, EXCEPT:

A. Introduce a timeline
B. Be aggressive, rather than assertive
C. Understand the purpose
D. Know the audience