An associate is not completing all of his assigned tasks.this puts your department at risk of falling behind on goals. Some of your associates are not not following proper safety procedures when transporting heavy merchandise, which could lead to injury. A long time associate is resisting a new policy change, which could impact the policy's effectiveness. A new associate in your department is very productive, but not smile or act friendly with customers/members . Which on comes 1,2,3,or 4