Review the case study Satya Nadella at Microsoft: Instilling a Growth Mindset, and then complete the following actions: (a) State what actually occurred in the case regarding Kotter’s first two steps of establishing a sense of urgency and creating the guiding team in a change effort, and (b) reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter’s steps 1 and 2 . This milestone will help you build Section II parts A and B of your final project. Your assignment must include the following critical elements:

Describe a plan to create urgency within the organization and convince stakeholders that this change needs to take place