Which is NOT a breach of confidentiality?
Question 1 options:
A support worker reviews the chart of a resident on another floor to learn more about their diagnosis
A support worker reviews the chart of their uncle
A support worker discusses a resident's diagnosis with a nurse because it doesn't match the information in their care plan
Two support workers discuss a mutual resident in the cafeteria
Question 2 (1 point)
Saved
There are several aspects to being Professional. Which of one the following is correct:
Question 2 options:
Acceptable speech and language
Discussing any personal matter with the client
Accepting chocolates because you did a great job
Accepting the blame to keep the client and your employer pleased
Question 3 (1 point)
Saved
Which statement about delegation is correct?
Question 3 options:
The support worker can delegate to another support worker.
Delegation is not permitted in Long-term care facilities
Delegation is a process by which a nurse authorizes a support worker to perform certain tasks.
Legislation deems it necessary for nurses to delegate.
Question 4 (1 point)
Saved
Ethics are:
Question 4 options:
Concerned with what is right and wrong behavior*
About making judgments before knowing the facts
You deciding whether a situation is right or wrong
A law telling you what you can and cannot do
Question 5 (1 point)
Saved
You work as a support worker at a community centre along with a recreational therapist to assist clients in a recreational support group. One of the clients has expressed a preference about which activities he wants to do. To whom do you refer this matter?
Question 5 options:
The recreational therapist
The assistant team leader
The client's family member
The client's physician
Question 6 (1 point)
Saved
The professional use of email includes:
Question 6 options:
Concise and rapid delivery of essential information.
Emotional responses needing to convey one's feelings.
Substitutions for face-to-face communications.
Communicating to improve social interactions with co-workers.
Question 7 (1 point)
Saved
Olga is being asked to cover for Jenny, a support worker whose list of assignments includes giving an enema (a contolled act) to one of her clients. The employer instructs Jenny to train Olga and also provides her with written instructions for this procedure. As a support worker, what must Olga do?
Question 7 options:
Learn from Jenny how to give an enema to the client.
Refuse the delegated task of giving an enema to the client.
Accept the task.
Accept the job to cover for Jenny but avoid giving the enema to the client.
Question 8 (1 point)
Saved
You should be nice and courteous to your co-workers because:
Question 8 options:
They will remember you on special occasions like your birthday.
It will help you advance in the organization.
They are more likely to be kind toward you.
It is part of being a professional and improve your workplace.
Question 9 (1 point)
Saved
A part of Professionalism is introducing yourself to every resident/patient/client. What does NOD mean?
Question 9 options:
Name Obligation Duties
Name Occupation Duties
Name Operation Dedication
Name Occurrence Dedication
Question 10 (1 point)
Saved
It is okay to discuss some personal problems with your resident as long as you have known them and their family for a long time.
Question 10 options:
True
False
