Integrated Concept Exercise (ICE) 3 - Supervisory Humour (Supervision Concepts and Practices of Management)

2. Was Don Fitzgerald’s “The Chopping Block” just a bit of humor to improve
morale, or was it a serious breach of a supervisor’s responsibilities?
3. Evaluate the general positions as stated by each individual in this critical incident. Which of them do you find the most and the least credible?
4. Evaluate the alternatives available to Chandler Mane?
5. If you were Chandler Mane, what will you recommend to President Swan,
and why?
6. What are the key lessons you learned for this Critical Incident?
7. Food for Thought Question: In a troubled economy what can managers do to
motivate their employees to continuously improve



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