A phlebotomist delivers a lavender-top Microtainer to hematology and two red-top Microtainers to the chemistry laboratory collected by dermal puncture from a newborn’s heel. The hematology supervisor is concerned because the platelet count is much lower than the previous day’s countand all other CBC parameters match the previous values. The serum in the red-top tubes appears hemolyzed. Could the phlebotomy technique have caused this?