You are hired to provide nursing assistant care to clients in their homes. After orientation, you are assigned to make five home visits the next day. During these visits, you are expected to provide the clients with baths, measure vital signs, and change the bed linens. When you arrive at the first client's home, the client's son greets you at the door and asks to speak with you in the kitchen. The son doesn’t want to take care of his father at home and wants you to tell the nurse to have him transferred to a nursing home. How should you respond to the son's request?