What methods as a leader in healthcare use to establishing and building trust with her staff, colleagues, and patients and their families?



Answer :

ANSWER:

communicate clearly, honestly, and empathetically with them, and avoid jargon, ambiguity, and false promises

EXPLANATION:

Communication is the key to building trust with anyone, but especially with family members of patients. You need to communicate clearly, honestly, and empathetically with them, and avoid jargon, ambiguity, and false promises. You also need to listen actively, acknowledge their concerns, and answer their questions.

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