Answered

Which of these is an example of following up as it pertains to the selling
process?
OA. Helping a customer customize her purchase
OB. Thanking a customer for her purchase
OC. Asking a customer for feedback after a service is given
OD. Greeting a customer as he is browsing the aisles



Answer :

GinnyAnswer

Final answer:

Following up in the selling process is crucial for building customer relationships and increasing sales by improving satisfaction and engagement.


Explanation:

Following up in the selling process involves actions taken after an initial interaction with a customer to continue engagement and improve sales. One example of following up is asking a customer for feedback after a service is given to gather insights and address any concerns.

Another example could be helping a customer customize her purchase by offering personalized options based on her preferences, enhancing the overall experience and increasing the likelihood of a sale.

Following up is essential in building relationships with customers and increasing satisfaction, ultimately leading to higher sales conversion rates.


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