With the pace of change in today's business world, companies need to adapt and change to maintain high performance. To do so effectively, they must:

a. Have control systems in place that allow them to recognize the need to change existing procedures, strategies, and/or structures.
b. Implement change gradually to ensure that managers have "bought into" the prescribed change.
c. Keep the future end state that the proposed change will create open and undefined to allow the company to remain flexible and adaptive.
d. All of the above.