A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant
take?
Ask the office manager or provider how to distribute the item.
Open the item and review it to determine who should receive it.
Return the item to the mail carrier.
Dispose of the item in the office trash.

Question

01-06-2024
Computers and Technology

Answered

A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant
take?
Ask the office manager or provider how to distribute the item.
Open the item and review it to determine who should receive it.
Return the item to the mail carrier.
Dispose of the item in the office trash.

Answer :

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GinnyAnswer GinnyAnswer · Answer 1 · 2024-06-01T02:01:34-04:00

Final answer:

When unsure about where to send a piece of mail, the medical assistant should consult the office manager or provider for guidance.

Explanation:

The medical assistant should ask the office manager or provider how to distribute the item in order to ensure proper handling and delivery.

Opening the item and reviewing it could compromise confidentiality and should be avoided unless necessary for identification purposes.

Returning the item to the mail carrier or disposing of it in the office trash without clarification may result in the mail not reaching the intended recipient.

Learn more about Mail handling in a medical office here:

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