What business practice monitors online customer feedback and addresses potentially damaging content?

A. Online rehabilitation
B. Defensive marketing



Answer :

Final answer:

Online reputation management is a crucial business practice that involves monitoring online customer feedback to address potentially damaging content.


Explanation:

Online reputation management is a vital business practice that involves monitoring online customer feedback to address potentially damaging content. Companies use various strategies, such as monitoring social media conversations and creating social media policies, to manage their online reputation effectively.


Learn more about Online reputation management here:

https://brainly.com/question/37306445


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