Answer :
Final answer:
Heuristics are mental shortcuts used in problem-solving that provide general frameworks, contrasting with algorithms that require precise steps.
Explanation:
Heuristics are mental shortcuts that help in problem-solving by providing general problem-solving frameworks. While an algorithm must be precisely followed for a correct result, heuristics offer efficient but not always optimal solutions. Examples of heuristics include searching for analogies, working backward, forming subgoals, but using an algorithm is not a heuristic as it involves a precise set of instructions.
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