You bought a music system from a store. It started malfunctioning within a week of the purchase. Despite repeatedly visiting the store, your complaint was not attended to. Write a letter of complaint to the manager of the shop, addressing the malfunctioning piece and the behavior of the staff at the store.



Answer :

Final answer:

This provides a structured complaint letter to a store manager about a defective music system and poor customer service.


Explanation:

Complaint Letter:

Date: [Insert Date]

To the Manager,

I am writing to lodge a formal complaint about the faulty music system I purchased from your store. Despite bringing the malfunction to the attention of your staff multiple times, no action has been taken to resolve the issue.

I demand a refund or a replacement as per the warranty policy. Furthermore, I am highly disappointed with the lack of customer service and professionalism displayed by your staff throughout this ordeal.

Sincerely,

[Your Name]


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